Forum

Client not paying, and now sending threatening emails.

Katrina Fruchtenicht

Katrina Fruchtenicht

Messages count : 1
Likes count : 0
Registration : 8 November 2016
Contact in PM
Hi there!
I'm not sure if anyone can help me or not, but basically, I completed some work for a client around two months ago now, and it's all turned quite nasty now that I've brought up payment.
The client is based in Australia, and approached me through my design page on facebook asking for some logo and branding work to be completed for the charity he works for.
I took all the details, and we were in constant contact throughout the project, initially through facebook, but then via email.
Prior to starting the work we agreed on a price, which was slightly less than I usually charge per day, however it was for a good cause and they were just starting up so I thought I would try and take some pressure off for him.
I completed the work which consisted of multiple logo options, and branding materials, and he said they were all 'amazing' so I sent the invoice to him, to which he replied saying he would pay in the next week.
Then he went quiet, and stopped responding to emails, so I continued communications via Facebook Messenger (as this way it showed the messages were being sent and read), and after the invoice being over a month overdue, and me sending four messages which he had read and ignored I messaged him one final time informing him if he wasn't in contact soon I would have to seek legal advice (this has never happened to me before).

He then replied immediately saying I was harassing him, and that he wouldn't be paying me anything as I hadn't provided goods as stated, and also said I had broken confidentiality by emailing a supplier of the charity (which I found on their website) asking if they had heard anything from them, as they seemed to have gone off the radar (obviously I haven't signed any confidentiality agreement, or given out any information which is sensitive as I have no such things!)

I have no real idea what to do next, as I have proof that all emails I sent him were perfectly friendly, granted a little short towards the end stages, but friendly nonetheless! I'm just panicking slightly as I'm pretty sure I haven't done anything wrong, and dont really know how to go about trying to receive my payment!

Any help anyone could provide would be incredibly helpful, as I'm only just starting out freelancing and this experience has shaken me a bit!

Many thanks,

Katrina

Connecting tech talent

Free-Work THE platform for all IT professionals.

Its contents and its IT job board are 100% free of charge for contractors and freelancers.

Free-workers
Resources
About
Recruiters area
2024 © Free-Work / AGSI SAS
Follow us

FreelanceUK has moved to Free-Work

We would like to welcome you to Free-Work, an international platform dedicated to supporting IT freelancers and contractors with their professional journeys in the tech industry.

FreelanceUK news, guides and resources, including the forum, have now moved to Free-Work, where we will continue to report on everything from tax issues and market demand to freelancing tips and technology trends. You can also search the latest IT contracts and freelance tech job opportunities on our jobs page.

💡 Good to know: Your forum profile remains the same. To login, nothing could be simpler, all you need to do is use your email linked to your FreelanceUK account and your password.

Enjoy your visit!

The Free-Work team

FreelanceUK